DOMESTIC SHIPPING

FREE shipping on all orders Australia wide.

Delivery Time

We ship with DHL and aim to deliver within 2-3 business days almost anywhere in Australia.

Please allow 1-3 days handling time before your order is dispatched. Where possible we will try to process orders for shipment on the same day of purchase, but this will vary depending on the quantity of orders at any given time. Orders which are placed over the Weekend or on a Public Holiday will not be processed until the next business day, at the earliest. Business days are Monday to Friday, excluding NSW Public Holidays.

Order Confirmation

Upon placing your order, you will receive an automated confirmation email which confirms receipt of your order. A subsequent email will be sent confirming that the goods have been dispatched and providing your parcel tracking number. 

Tracking 

Please use the tracking number provided via email to track your order at - www.dhl.com
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INTERNATIONAL SHIPPING

FREE shipping worldwide to most countries including the U.S, Canada, U.K, UAE & More. For full list please visit https://www.eveandkane.com/pages/shipping

Please note if your country is not available please email us at support@eveandkane.com and we will have it set up for you immediately.

The following countries will incur a $35USD fee for the first item and an additional $20USD for every item after that;

Angola, Bahamas, Barbados, Brazil, Chile, Colombia, Ecuador, Egypt, Estonia, Honduras, Israel, Kenya, Kuwait, Netherlands Antilles, Qatar & Russia

International Delivery Time

We ship with DHL and aim to deliver within 2-5 business days.

PLEASE NOTE THESE DELIVERY TIME FRAMES ARE JUST ESTIMATES AND DO NOT TAKE INTO ACCOUNT FACTORS SUCH AS PEAK TIME & CUSTOMS CLEARANCE.

You are responsible for any customs duties, foreign taxes or other fees which may be imposed during the importation into your country. Note that any parcels which remain uncollected for a period of time will generally be returned to Eve & Kane as an uncollected item, which will incur a reshipping fee which you are liable to pay. Eve & Kane is not liable for any packages that are left unattended on your front door if you give authorization for any goods to be left.

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EXCHANGES POLICY

We accept exchanges provided they you email us within 14 days of receiving the product. Shipping the product back to us is at the customers expense and there may be a small reshipping fee of $10-18USD to ship our the new product.

Unfortunately we do not accept returns.

Products must be returned in original condition and packaging.

To view our terms please follow this link Terms & Conditions.

 

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